Courtyard Cincinnati Covington

Day one. Initial room was 623 or something but it was on the sixth floor. Left the room but when I went to shut the door to close it, the lock was exposed and I couldn’t close the door. Got moved to the seventh floor after extending my stay due to work. Now we’re on the seventh floor. 727. Had room service on my second day. I got in from work late so I just tossed my things on the bed and fell asleep on top of the blankets. My room didn’t look like it was cleaned. The way the bed was made, I could’ve done better myself. When I got in from work, I was thinking I would shower and turn in early, wrong. There were what appeared to be pasta or pizza sauce on the “top sheet” ( the housekeeper I encountered outside of room three snidely informed me that this is the correct name for it when I asked for a blanket) and underneath the pillow to my utter disgust, is what looks like a feces stain. I went down to the front desk and the very sweet woman (find out her name) suggested that I be moved to a different room vs giving me fresh linens and allowing me to make the bed myself. On to room three. Back to the sixth floor (notice a pattern yet?). I closed the curtains only to notice a hole in them. After unpacking my things again, I turned the tv on and the remote wasn’t working. I went BACK downstairs and informed her of my issue and a maintenance guy was waiting in the hallway outside of my room. He swapped the remote out and made sure it was working before he left. No bottles of water in my room although they’re $5 each, I would’ve liked to have the option. Was going to talk to a manager but was told there wouldn’t be one on duty until Sunday. I believe Jessica was the name of the front desk woman who helped me when I noticed the stains on my sheets. Thank you to her and the man that initially greeted me when I checked in. It wont allow me to upload photos for some reason but I showed Jessica.

One night get away Everything about our stay was extremely nice. The hotel was clean and staff friendly.

Staff was extremely helpful

Room review Went down for the Cincinnati reds came. Just a few minutes from the stadium which was very convenient! Great location. Nice rooms very nice staff and nice parking garage! The rooms was clean beds and couches was clean. And had great space so we didn’t feel so crammed up! Overall 5/5!

Great stay!